Frequently Asked Questions (FAQs)

Everything you need to know about Feezy

Get quick answers about payments, security, receipts, institutions, and how Feezy makes institution fee management easier for everyone.

What is Feezy?

Feezy is The Digital Child Platform designed to help parents organize, protect, and manage what matters throughout their child’s journey — from important records and documents to institution-related needs, payments, milestones, rewards, and more.

Is Feezy only a institutions fee payment app?

No. Institution fee payments are one part of Feezy. The platform is being built around the child, bringing together important information, responsibilities, records, services, and experiences into one connected digital journey.

Who operates Feezy?

Feezy is a product and brand developed and operated by Bronco Partners (Private) Limited, a company incorporated in Pakistan.

Who can use Feezy?

Feezy is designed for:

  • Parents and guardians
  • School and educational institutions
  • Institution administrators and accounts teams

Can I use biometric authentication?

Yes. Feezy supports biometric authentication, allowing you to access the app quickly without entering your password every time.

What is the Document Vault?

The Document Vault provides parents with a dedicated place to organize and access important documents related to their child.

How much storage do I get in Vault?

Each parent receives 2 GB of cloud storage for their child's documents and files.

How do I pay my child's institute fees through Feezy?

Simply add your child, link them to their institution, view outstanding invoices, and complete payments securely using the available payment methods within the Feezy app.

What is KeyRing?

KeyRing lets you earn FeezyKeys by completing certain actions and activities within the app. These keys can be used to unlock rewards.

What are FeezyKeys?

FeezyKeys are promotional loyalty points that users may earn through eligible activities on Feezy.

How do I receive a reward I've redeemed?

Once you redeem a reward with your FeezyKeys, our team will get in touch with you to arrange delivery. You don't need to do anything else — just keep an eye out for our call or message.

How can I refer someone to Feezy?

Share your referral code with other parents. When they sign up for Feezy, they can enter your code while completing their profile, and you'll earn FeezyKeys as a thank-you for the referral. You can find and share your code from the Invite Parents section.

Will I receive a payment receipt?

Absolutely. A digital receipt is generated instantly after a successful payment and remains available in your payment history for future reference.

What payment methods are supported?

Feezy supports multiple digital payment methods through licensed payment partners. Available options may vary depending on your institutions and payment provider.

What should I do if I need help?

You can contact the Feezy support team through the app, website, email, or phone. Our team is available to assist with account, payment, and institution-related queries.